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Issues #1139
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AK
RS
Hold service bug
Issues #1139:
Hold service bug
Start date:
02 Mar 2026
Due date:
05 Apr 2026 (Due in 20 days)
% Done:
0%
Estimated time:
Build Versions:
Severity:
Critical
Support Level:
L1
Platform:
Backend
Customer Ticket ID:
8
Description
When we do Hold service, sometimes it shows as Active on the GUI. Similarly, when we unpause, it shows Active, but its Hold in the table which does not allow to change the plan of the customer
It is occuring very rarely , so will provide anomaly report to identify such issues and script to solve.
AK Updated by ayush kadam 14 days ago
- Assignee set to raj sompura
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